Measure engagement and impact together
Combine saves, replies, and time-on-page with repair rates, refill returns, or participation in local events. This balanced scorecard keeps content honest about what actually moves sustainable behaviors, not just impressions.
Measure engagement and impact together
Use annotated timelines, unique CTAs, and cohort tracking to link stories to behaviors. Accept that influence is shared across channels. Report contribution ranges, not single-channel heroics, to align teams around collaborative success.